The Member Assistance Service (MAS) provides members with access to a range of resources and services, including advice, guidance, and support from experienced yachting professionals on a voluntary basis. The MAS aims to help members navigate difficult situations and find practical solutions to the challenges they face.
The MAS is designed to help PYA members maintain their careers on track. By providing support and resources to its members, the PYA demonstrates its commitment to promoting the highest standards in the yachting industry.
If you require information or are experiencing disputes with subjects such as contracts of employment (Seafarers Employment Agreements - SEA's), unlawful stoppage of wages/salary, poor accommodation, unpaid medical bills, etc., get in touch with the MAS team.
Due to the generous unpaid time offered by a small group of our senior Directors, Councillors, and members, the MAS team can answer your queries and help you with your case. They reply within 24h and take all cases. The advice and information provided are always impartial and confidential.
Email: advice@pya.org
What our members say :
“I just want to send you an email thanking you for your constant dedication and motivation to see this case to the end. I can't speak for everyone but I feel that you held all of us together. Thank you for your time and effort, it does not go unnoticed.” - K.
“You have advised me at one or two occasions in the past but now you definitely have beaten the world speed record. Many thanks, I appreciate your help” - M.
“I don't think the vessel would've paid me my salary and repatriation, had it not feared PYA... so I believe you have a big impact in the industry!! KEEP UP THE GREAT WORK and THANK YOU for defending and coming to the crew's rescue” - W.
“I know, before you sent that email insisting they should pay me I thought I was never getting it so I can(not) thank you enough, the time you put in to help was truly amazing. I feel like a weight has been lifted off my shoulders. I’m so glad someone told me about the PYA at the start of the season and I couldn’t rate you any higher” - H.
“I have great news! After you contacted captain, then manager, finally my boat contacted me by email and attached correct termination letter with changed calculations of my repatriation flight tickets reimbursement. I want to say BIG THANK YOU for standing for me in such uneasy situation” - A.
“Thank you and the team at the PYA for your help with this situation. The PYA have stepped in where other would not, and the difference your intervention has made to so many young crew members is huge. Once again, my sincere thanks.” - K.
