UPDATE: Digital SRB and COVID-19 safety measures
As per government recommendations, we have been working remotely since March 2020 and have remained 100% contactable by e-mail for all our services throughout this time. We are providing a small office presence but, to ensure the safety of our colleagues and members, access to our office is strictly by appointment only.
Due to the large volume of emails we receive, we are obliged to respond to queries according to importance and urgency. Feel free to refer to our guidelines below.
to find answers about the D-SRB.
if you want to learn how the verification procedure works.
to find answers to the most common questions we receive.
If you are submitting testimonials as a full member, please UPLOAD your testimonials on your members area online, that's the fastest and safest way to submit them to us.
Deck Testimonial - Sea Service Testimonial for Master or Deck Officers
Engineering Testimonial for Y4, Y3, Y2, Y1 & Small Vessel Route
Dual role Testimonial - Sea Service Testimonial for crew signed on as deck / engineer
Chef/Cook, Interior crew and Deck Dual Role Testimonial
IMPORTANT - Please read before completing your testimonial
Please take into account that testimonials for periods dating back several years are generally more difficult to verify and need more time. Turnaround time varies with our workload and the quality of the testimonial submitted. It is advisable that you do not leave the verification of your testimonials to the last minute, but rather ask your captain or responsible person to sign them as soon as possible so they can be verified while still 'fresh'.
NB: Please make sure you CHECK your testimonials BEFORE you submit them to us to avoid any issues/delays.
NB: If you are submitting testimonials as a full member, please UPLOAD your testimonials on your members area online, that's the fastest and safest way to submit them to us.
The process of verification will be at best delayed, at worst unsuccessful in the following cases:
If the testimonial form used does not contain the necessary information, i.e. signatory's contact details are missing or illegible, there is no breakdown of service time (days at sea, standby, shipyard and watch keeping, where applicable)
If the testimonial form has missing dates or dates overlapping with another testimonial submitted.
If the definitions of sea service have been disregarded, i.e. standby time exceeds days at sea, sea service totals are higher than employment period etc.
If the testimonial is self-signed it will be rejected.