The number of SRBs being processed at the present time is unprecedented and has increased by 40% from last year.
Accordingly, in order to speed up the process of verification of SSTs, the SRB department will only be open for enquiries from individual members in the mornings up until 13.00 hrs, leaving the afternoons free for the Sea Service team to dedicate to verification.
Between 13:00 and 17:00, enquiries will only be taken if the member has made an appointment in advance. This decision will be reviewed in the New Year.
The other departments of the PYA will be open during the normal office hours and members will still be able to come in and pick up their SRBs, if they are ready, at any time they wish.
Thank you for your understanding during this busy time.