When will the D-SRB be released to me?
Since the official release date, we will be generating the D-SRB to members files being processed and to those we have handled since Covid, by reviewing each file individually.
How will I know when it is ready for me to download?
You will receive an email notification and you will see an orange banner on your documents tab in your PYA profile.
Where will I see it?
It will be the first line in the documents list, in the documents tab, in your PYA profile.
What are the requirements for the D-SRB to be issued successfully?
- Only PDF type files are accepted;
- Documents in multiple pages need to be in one file;
- Different certificates/testimonials need to be separated into different files (one document per file);
- Upload a passport photo to your profile;
- The text in the documents must be clear and visible.
Failure of complying with the requirements will lead to the documents being declined and your file being put into pending until the issue is solved.
What documents will be in the new D-SRB?
Any certificates or testimonials that have NOT already been entered into the physical SRB and that have been approved by an SRB Officer.
We are not transferring information from the old SRB to the new system.
What will happen to the physical SRB?
If your SRB is currently stored in our office, you will be contacted by staff to arrange the delivery of your SRB to you. You can accelerate the process by contacting email@example.com directly.
If you are in possession of your SRB, you can keep it and use it together with the Digital SRB when necessary.
If I already have a physical SRB, will I always need to use both SRB and D-SRB when applying to the MCA (Maritime and Coastguard Agency)?
No, you will not. For those members who have not recently applied for a new COC or Revalidation, they might have entries both in the SRB and D-SRB that are relevant to their next application, but once they have been used, all future relevant entries will be in the D-SRB only.
How do I apply for an NOE or Revalidation now?
All NOE and Revalidation applications need to be sent to the MCA by email as per MIN 655.
You need to have your Digital SRB available in your profile before you can apply to the MCA for an NOE, so that you can download it and include it in your email to the MCA. Please do not copy PYA in the emails.
If you are applying for your first NOE (first CoC with the MCA) then you need to send your original documents to the MCA by post as well (except the D-SRB of course).
If all your required sea time (or part of it) is in a physical SRB, please contact us for a digitally stamped copy of your physical SRB so you can send that by email instead of by post.
Is the D-SRB safe?
The D-SRB is protected by a digital seal that safeguards the document from changes and contains PYA information so that for whoever receives the document is authentic and valid.
Will I have access to the D-SRB even if my membership expires?
By GDPR regulation we are allowed to retain copies of your documents on our system for a maximum of 5 years since your membership has expired. If you will require a copy of your D-SRB during that period, we can send you one by email by contacting firstname.lastname@example.org. After the deadline, all your records (the D-SRB as well) will be deleted.
We advise you always download a copy of your most recent D-SRB, but you will be notified 30-days before your account and records will be deleted.